Customer Self-service Features
The integrated booking system allows hotel guests to experience a seamless process from booking rooms on their mobile phones to checking in at the hotel through the self-service kiosk. Without waiting in long queues at the reception, customers can conveniently check in, manage their reservations, and access hotel services anytime of the day.
Hotel Reception Features
Lighten manual and repetitive workload of the reception staff by diverging traffic to the self-service kiosks. The digital operations system allows quick access of data relating to membership information, hotel room status, and facilities booking for faster, more efficient customer service.
Hotel Operations Management
The network-based system is sychronised between the headquarters and hotel branches, allowing staff to have quick access to customer and hotel data, greatly improving
operational efficiency without the need to change existing hardware, management systems, or IT infrastructure. It can be customised for any industry with the need for self-serviced booking and access control.
